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Privacy Policy

Last updated: May 4, 2025

Introduction​

StepScale.io ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (stepscale.io), use our products, or engage with our services.

Information We Collect​

Information You Provide to Us​

  • Contact Information: Name, email address, company name, and job title when you contact us or subscribe to our newsletter.
  • Account Information: When creating an account for our services or products.
  • Usage Information: Your feedback, survey responses, and communications with us.

Information We Collect Automatically​

  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
  • Device Information: IP address, browser type, device type, and operating system.
  • Cookies and Similar Technologies: We use cookies to enhance your experience and collect information about your usage patterns. You can manage cookie preferences through your browser settings.

How We Use Your Information​

We use your information for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To provide you with news and information about our products and services

How We Share Your Information​

We do not sell your personal data to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer support).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Your Rights​

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Restriction: Request restriction of processing of your data.
  • Data Portability: Request transfer of your data.
  • Objection: Object to processing of your data.

To exercise these rights, please contact us at [email protected].

Data Security​

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Data Retention​

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Children's Privacy​

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Changes to This Privacy Policy​

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us​

If you have any questions about this privacy policy, please contact us at: